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Benchmark Education

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Poor compensation and outsourcing problems - Software Engineer, Junior Benchmark Education Employee Review

2.0
Dec 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Other reviews have consistently noted poor life/work balance at Benchmark, however as a Software Engineer based out of Arizona mine was incredible. Benchmark was non-intrusive to my personal life and always respected my time off. The health benefits were excellent. I was provided with a company wide health reimbursement account which reimbursed 94% of my insurance deductible and covered all prescriptions 100%. No matter what happened, my annual out of pocket expenses could never be more than $414, prescriptions included.

Cons

Let's get down to brass tacks: they won't pay you what you're worth, and they certainly won't give you a raise, nor a promotion. I was hired for $67k in Sep 2019 in Tempe, AZ, which was fair, but 2 years later in Dec 2021 my salary was still $67k. Adjusted for inflation: that's $61,600 in 2019. I never received an annual review from my manager. My teammates had the same problem. We suspect this was no accident, but rather to avoid any talk of raises. A teammate directly asked for a raise 2 months ago, and was told they'd be gotten back to. Never happened. A business analyst asked for a raise. They got 1%. All 3 of us had been with the company for over 2 years. When I quit for a new job with a better salary plus stock options, they counter offered at 90% plus more PTO. That's insulting. My manager justifies this by saying market research shows I'm not worth any more than that due to my experience level. Market research?? I have an offer letter, you nitwit. They believe it's cheaper to let go of an experienced dev who understands the legacy code, and replace him with a fresh out of bootcamp dev. Seems foolish, but I'm no bean counter. I also never received an exit interview. Probably because they don't want to hear the next part. Production is on fire. Everyday. It's insane how many IT requests the clients are filing these days. That's because Benchmark can't stop outsourcing work to cut-rate vendors like IntraEdge and Hurix. I weep for the codebase. These vendors provide Benchmark with cheap devs in India by the dozen, and you get what you pay for. Many work tickets are still open after 6 months. Forget programming! We literally have to teach these "devs" how to use a web browser! And the work that eventually gets merged... it wouldn't even rate a D+ from a community college. Production is swallowed in flames.

Explore other reviews about Benchmark Education

5.0
Mar 7, 2025
Recommend
CEO approval
Business Outlook

Pros

I became incensed when I came across the reviews on Glassdoor and wanted to contribute my own review. I suppose things have changed here at Benchmark because I have a completely different view of this organization. I work fully remote from home. The culture is collaborative. People are NICE and very professional!! The 401k benefits match at 25% of my contributions (not 3 or 4% like most companies) AND they have a profit sharing bonus. It's a very inclusive and diverse company. Thank you, Benchmark. I'm going to reach out to other employees and see if we can 'up' these numbers with positive reviews!

Cons

I wish I could visit the main headquarters and meet my peers in-person someday.

2.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

May be manageable if you are 100% remote.

Cons

If you have to be in the New Rochelle office, it is truly a strange place with bizarre, abusive management. The negative reviews are accurate. You will hear yelling, shouting, cursing, and insults thrown around casually. It’s usually directed at individuals. This comes from the very top CEO - the bad vibes trickle down through middle management and onto workers. Turnover is extremely high, lots of layoffs and outsourcing. Occasional free lunch doesn’t make up for the horrible culture. Systems are convoluted and there’s no real training process or HR, so a lot of times one hand doesn’t know what the other is doing.

4
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