Pros
*exactly opposite of the previous reviews *first priority is taking care of their customers & employees *MGR's listen, and plan with the TR's in mind *better software than competitors - customer ordering software and rep's software *when visiting the HQ's I made sure I asked the local employees what their takes were and every one of them had good things to say. *built an infrastructure first (Reno DC and the best service techs available) and added sales team into the mix after *the company has a true vision that included taking care of what they had first (profit sharing, etc) and building for the future. *6 months in - comparing to 10 years with another dental distributor...I give it a 9.5 out of 10.
Cons
*From the sales perspective, not a lot. *Normal 15% annual growing pains *Could be more aggressive on the benefits package but as a whole, its fine. *Frustrated with the thankless current employees who come on glassdoor.com and complain. My experience has been completely opposite. Please be a man/woman of class and confront your managers and explain to them your discontent in a professional manner. This is a much better situation (operations included) than other competitors I've been associated with.