Think twice, not what it seems - Customer Service Specialist Benco Dental Employee Review

1.0
Oct 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Right now I can't think of any.

Cons

Can't talk to leadership without them sharing your personal conversations with your co workers that have an in with them. Forget about advancing, can only do that if you don't question or have a different opinion. Time off is only granted if their favorites don't want that day off. Try to better yourself by signing up for classes, can only do if leaderships favorites don't want to go.

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Benco Dental Response
8y
Thank you for your feedback. We are disappointed with the negative comments and wish your experience was more positive. As you mention, we have advancement opportunities, paid time off, and learning and development offerings. Due to customer service needs, departments will have to prioritize to make sure appropriate staffing levels are met. We trust our managers handle this fairly and our open door philosophy invites associates to voice concerns to management and/or HR if they feel otherwise. Additionally, we have anonymous surveys throughout the year. We encourage you to share feedback via the survey or schedule time with management, a mentor, or HR to further address the concerns.

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5.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

good quality of work so

Cons

not any bad things to say other than the layoff

2.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoy my coworkers and manager.

Cons

It is disappointing and disrespectful to be paid so little for the amount of time many employees have worked here. Upper management brags about how much money we bring in a year and the trips they go on but can't afford to give us at least a 3% raise. There also isn't any room for growth so don't expect to go far here.

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