Customer Service Representative - Customer Service Representative Bertelsmann Employee Review

2.0
Sep 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexible shifts / however the shift bids were based on Length of service not ability

Cons

Training was poor / pay was below average

Explore other reviews about Bertelsmann

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good work, good PTO and parental leave policy.

Cons

Nothing that I can think of.

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and managers. Good benefits for families.

Cons

Lower base bay than average. Tough to hit quota

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