Do not recommend it - Customer Service Representative Bertelsmann Employee Review

1.0
Sep 23, 2017
Recommend
CEO approval
Business Outlook

Pros

- good salary - free medical care

Cons

-Awful experience with the HR team - Awful limiting rules, such as the impossibility to use the bathroom more than 30 minutes/month - Even if it is mandatory to have 2 15-minutes screen breaks, if the lines are full, you don't get any - you work 6 days consecutively - no weekends off

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5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good work, good PTO and parental leave policy.

Cons

Nothing that I can think of.

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and managers. Good benefits for families.

Cons

Lower base bay than average. Tough to hit quota

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