Good benefits but unnecessarily challenging - Advanced Repair Agent Best Buy Employee Review

3.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

-Access to most information on benefits and SOP. -Easy time off requests for part-timers. -Employee discount. -Some in store leaders really have your back and make the work day bearable. -Good pay for an entry level IT job.

Cons

-Constantly short-staffed. -Inconsistent schedule/regular lack of hours. -Difficult work/home balance at times. -Double standards (lack of accountability for some if they bring in memberships/credit cards). -Less management positions in store=less opportunity to grow unless you switch stores. -Retail job=verbal abuse from customers. -Pay too low for skilled IT (with certifications/degree)

Explore other reviews about Best Buy

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

discount schedule maintaining just one area clean and knowing about the better product

Cons

Training, managers being on your bubble everyday knowing you’re the top rep and know how to do your job

4.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, employee perks such as discounted products, offers 401(k) despite being part-time, coworkers who are nice to work with.

Cons

Management is quick to call-out sales that have nothing attached to it (warranties, card applications, memberships, or accessories). There is a rodent problem that has not been addressed for nearly a year; food and beverages cannot be sold at this store.

2
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