Loved the job, but it's going down hill, Fast! - Customer Specialist Best Buy Employee Review

1.0
Jul 30, 2011
Recommend
CEO approval
Business Outlook

Pros

Employee discount Great benefits for FT employees

Cons

In the past 5 years this company is losing it's insight to their employees. This company went from being able to hold a personal life, but now it's either Best Buy or no job. They are forcing employees to quit because of new changes. No room for advancement, if there is, you have to kiss your personal managers butt and buy them drinks.

Explore other reviews about Best Buy

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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