Great company but many bad areas - Anonymous employee Best Buy Employee Review

3.0
Nov 13, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company culture that makes you excited to come to work every day. CEO, Hubert Joly truly has passion for making the company great and cares about each person who works there. They offer a lot of flexibility, great benefits and an incredible diversity and inclusion program with employee focus groups.

Cons

Politics and high school behavior in some departments, including putting other employees down and excluding those that don't fit into their mold. I watched several great employees be pushed out of the company, some had been there for many years. No transparency or inclusion within teams. Upper management and HR don't seem to care, and are usually encouraging the behavior, and the team continues to see incredible turnover due to their high expectations.

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5.0
Apr 13, 2026
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Pros

A lot of PTO and good benefits

Cons

There is some micromanaging that takes place and might get hectic at times.

3.0
Jun 30, 2026
Recommend
CEO approval
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Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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