Best Buy - Limited Opportunity for Movement, but a Great Place to Start - Geek Squad, Agent (CIA) Best Buy Employee Review

4.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Best Buy pays very well compared to similar jobs and is a great place to work early in your life, or as a career if you move up through management or geek squad. In my experience, however, your enjoyment of your job largely rests on the people you work with, so some Best Buy stores are much better to work at than others.

Cons

Just as in any job involving lots of customer service, there is a lot of stress. You have to deal with a lot of angry, unintelligent, uninformed, and stubborn people who will get on your nerves. Working holidays is especially miserable. Also, if you are not especially talented with tech or management, your opportunities of keeping Best Buy as a career are limited.

Explore other reviews about Best Buy

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work if you love tech.

Cons

They have turned into corporate America. No longer care about their employees like they used to.

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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