A great company trying to improve - Phone Operator Best Buy Employee Review

4.0
Aug 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Certain locations have great and helpful managers. Higher pay than average. Many hours available. Can switch jobs laterally quickly and easily

Cons

Upward movement is slow and extremely difficult

Explore other reviews about Best Buy

2.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are nice enough most of the time. The discount is nice. They're pretty flexible with schedules

Cons

Management doesn't know what they're doing. The pay is bad. Most of the employees are young and act as such. Unreasonable goals, and management breathes down your neck. They'll constantly promise "leadership training" and "advancement opportunity" but nothing ever happens. The sales tactics are terrible. They say the care about customers but every action says it's all just about the metrics. They're constantly cutting costs.

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