Not as great as you think it is - Anonymous employee Best Buy Employee Review

1.0
Oct 23, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefits if you are full time and salaries. Good resources on campus (banking, daycare, etc) for those that work on campus

Cons

- "Boys Club" mentality. Often promote friends vs Qualified Candidates - Gap between corporate employees understanding retail and big box (actually working inside a store) - Local Market Team is VERY disconnected from their employees and often don't take the time to understand each individual store and manager - Local Market Team (Minneapolis) is very inconsistent with accountability and goals = favoritism is an issue with the Market Team - Doesn't listen to employees and often sweep issues (including HR issues) "under the rug" - Store Employees are not valued in the Minneapolis Market - Company allows Directors, including Market Directors that manage an entire market of stores, to not even live in the market for a year!! Therefore, management doesn't even make it in to all the stores in their market for at least a year and we waste THOUSANDS on travel for them

Explore other reviews about Best Buy

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of PTO and good benefits

Cons

There is some micromanaging that takes place and might get hectic at times.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

See reviews by: Helpful|Rating|Date|All