Pros
Dynamic, passionate, and intense work environment that invited (and even demanded!) everyone to contribute no matter real or perceived "rank" in the company. Company values were so important, living and teaching them is a part of everyone's performance appraisal. Results-Only Work Environment where adults were treated like adults and managers were more than mere babysitters walking around with checklists to pencil-whip - both in the field and at corporate. Change on a dime was second nature to leaders - the company embraced it and did it well. The Corporate Office worked for the field, blue shirts were supposed to be king. The employee experience was centric to a successful customer interaction.
Cons
Somewhere along the way, Best Buy has lost its identity - and migrated away from what made them great in the first place. Dynamic and fun turned to stress and lack of clarity on growth and direction. The employee experience began to suffer. Some of the best talent left at the time of the buy-out. Annual reduction-in-force in the field and the corporate office keep employees in a perpetual state of wondering "who's next?"