VERY HEAVY ON CREDIT CARD SALES, EVEN TO THE POINT OF SCAMMING CUSTOMERS! - Retail Sales Consultant Best Buy Employee Review

1.0
Mar 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Average retail experience, very good for college students who are there to make a quick paycheck.

Cons

Due to a contract made with Citibank, Best Buy will be forced to pay a penalty if not enough credit cards are signed for. While this may depend on location, sales people who lie about what the credit card offers are not a rare sight due to the favoritism that managers who profit off a good signup rate will show to them. I personally could barely stomach it so I left and reported those corrupt salespeople to CFPB.

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5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team environment Cohesive structure from corporate to store

Cons

Sometimes irregular schedule Overly pushy on Credit Card applications

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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