Good starter or in-between job - Phone Operator Best Buy Employee Review

3.0
Jun 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Scheduling flexibility Decent starting pay Employee discount is great on electronic accessories Good school partnerships Great departments leads

Cons

Lack of advancement opportunity Employee discount is not so great for core items. Full time hours, but only part time benefits Breaks are too short. Often scheduled in multiple departments instead of your own. Management turnaround is high, making the work environment very inconsistent.

Explore other reviews about Best Buy

2.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are nice enough most of the time. The discount is nice. They're pretty flexible with schedules

Cons

Management doesn't know what they're doing. The pay is bad. Most of the employees are young and act as such. Unreasonable goals, and management breathes down your neck. They'll constantly promise "leadership training" and "advancement opportunity" but nothing ever happens. The sales tactics are terrible. They say the care about customers but every action says it's all just about the metrics. They're constantly cutting costs.

See reviews by: Helpful|Rating|Date|All