If it makes sense, don't do it. - Sales Support Associate Best Buy Employee Review

2.0
Aug 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Basically the only good part about working here is the Employee Discount.

Cons

If you are on the sales floor customers assume that you work on commission and try to jerk you around on price. At Best Buy you aren't paid on commission, but you are still mercilessly hounded at as if you were. If you are in the warehouse, everyone else in the store (including managers) neglects their responsibilities and leave the burden with you. Warehouse associates basically run everything in the store for a dollar more than minimum wage and are held responsible when anything in the store goes wrong. Warehouse associates do all the heavy lifting while the Sales Team gets bonuses all day. You also have no opportunity for career growth. You want to get anywhere in the company don't get in the warehouse. If you get stuck there get out asap. Doesn't matter what department you are in for these: You will constantly get your hours cut, and then the next day they will turn around and try to call you in against your availability. Also If you request off in advance and you get it approved you will still wind up scheduled on those days off.

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5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Did what they said they would

Cons

No issues happy while was there

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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