Great Company to work for ! - Customer Solutions Manager Best Buy Employee Review

5.0
Feb 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Numerous opportunities for career growth, you just have to be flexible and willing to relocate. Great company that strives to create a having fun while being the best mentality while paying very well for the consumer electronics field .

Cons

The staff continues to become increasingly younger,immature and not very knowledgeable across the board…This is a bad combination.Have to hire more adults with real responsibilities like bills and kids not just the kids who live at home with a cell phone bill…

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5.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team, intelligent people, and plenty of training to feel situated.

Cons

Poor scheduling communication for my classes

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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