Best Buy fails to train employees well. - Computer Sales Associate Best Buy Employee Review

2.0
Mar 18, 2014
Recommend
CEO approval
Business Outlook

Pros

I didn't find anything beneficial at this job, thus leading me to the conclusion that there was no pros.

Cons

- Staff is naive and pretentious - Management does not express concern for learning, as a result staff aren't trained properly - If you do not sell enough Geek Squad and extra, unnecessary services you will be called in - The only thing they taught me was to read off the placards, I had no idea what I was selling to the customer

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5.0
May 6, 2026
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Pros

Benefits , pay , experience

Cons

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4.0
Jul 25, 2026
Recommend
CEO approval
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Pros

Flexible hours, easy job in AC, employee discount. Internal postings were available that I could apply to higher corporate roles for if id wanted to advance with them. The micromarket manager, Brandon, is good at what he does and so is the store EM or whatever they've reorg'd store manager to be called. The mgmt in general is eager to help and support you in getting better numbers if you are open and talk with them.

Cons

Very few. Maybe pressure occasionally to get card apps or boost your numbers but if you perform well enough this is really not an issue. The products honestly sell themselves if you know them even somewhat well and can get good at conversing naturally with your customers and identifying what they need. If you have secondhand guilt over credit cards or cant comfortably talk about them you may struggle. There is a template they follow on how to sell. It works tbh. Some people believe that it feels fake, I disagree. Personally I think theres a line you can walk to still be authentic/yourself while integrating their approach.

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