Purposefully understaffed - SWAT/Inventory Specialist Best Buy Employee Review

1.0
Mar 9, 2021
Recommend
CEO approval
Business Outlook

Pros

The discount, and you become a master of self control.

Cons

$15 starting pay but your hours will be capped immediately, part timers some weeks get more hours than full timers, you're overworked with 3 jobs at the same time constantly and are "coached" if something isn't finished on time. Often times you're the only one scheduled in your department for up to 4 hours alone. Upper management only cares about metrics and not the safety of employees during covid. You're a Karen punching bag and get threatened by customers who don't want to wear masks weekly. Store level management only cares about pushing credit cards and store memberships because they bonus from it, it doesn't matter how much you sell you'll be written up for not meeting their membership goals. Warehouse is overworked and is expected to flex to customer service, sell, check people out, manage online orders, ship same day orders, finish cycle counts, constantly run carry-outs/curbsides, unload truck, validate the truck, receive UPS shipments and put away the truck all in the same day with 2-3 people scheduled. You're treated like trash and not compensated for the beating your mental health takes.

Explore other reviews about Best Buy

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great General Manager, that’s about it.

Cons

All of the leadership besides the GM were unprofessional. They couldn’t help it but most were incompetent.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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