Not great - Geek Squad, Consultation Agent Best Buy Employee Review

2.0
Apr 16, 2021
Recommend
CEO approval
Business Outlook

Pros

I've meet alot of my good friends working at best buy. Alot of the employees are pretty good and easy people to get along with.

Cons

Corporate just hates you. You can be the beat seller of all time selling product out the window and be number 1 in the district and they will nit care and say just do better. Unless you work in home theater. GeekSquad is probably the worst position in the store since Beat Buy and Apple made a contract. Also you just het yelled at by people before you even know what the issue is. The 'training' you get is just lousy at best and same for the Advanced repair agent role. Also if you are in GeekSquad your direct manager will rarely be there to help with over flow and also if you get busy no one in the store can help you when it gets to busy.

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5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great General Manager, that’s about it.

Cons

All of the leadership besides the GM were unprofessional. They couldn’t help it but most were incompetent.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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