GS CIA Review - Geek Squad, Agent (CIA) Best Buy Employee Review

4.0
May 27, 2010
Recommend
CEO approval
Business Outlook

Pros

Easy money for easy work. The majority of the staff are amateurs, if you have prior experience repairing computers, this job would be extremely easy for you.

Cons

Often times your superiors know less about the technical work necessary, however to push sales, they offer impossible services to unknowing customers. The techs are the ones in the end that have to deal with the dilemmas.

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5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of PTO and good benefits

Cons

There is some micromanaging that takes place and might get hectic at times.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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