Experience VASTLY VARIES! - Geek Squad Supervisor DCI Best Buy Employee Review

1.0
Nov 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Discount is about it !

Cons

Experience varies between stores. Some stores upper management (GM and AM) are great to work force and drive a culture and team. While at other stores they will fail to even make schedules in a timely manner for their employees...such a basic task. ZERO accountability from upper management makes a work environment where the people who care get everything dumped on them and the lazy still somehow have jobs. Getting better positions in the company is more about who you know and being buddies. If you work for and care about your store, you will not be fairly paid for what you do outside of you normal job responsibilities, but hey if you don't do your core responsibilities you get paid pretty well.

Explore other reviews about Best Buy

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Learn a lot on the job. Great place to entry level in tech. Geek squad has a lot of independence from the store when I was there.

Cons

Proper scheduling. If people call out they do not try to fill role they simply expect you to do more. Rotating schedule, Your on and off days will change week to week.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

See reviews by: Helpful|Rating|Date|All