Sales/Commission - Senior Consultant Best Buy Employee Review

3.0
Jul 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Commission can be lucrative if you put the time and work into being consistent and discipline in this sales role. Time management is key and learn how to pre-call all leads to filter leads that are quality.

Cons

Leads are essentially booked through store, online and phone. Most of the leads submitted from store lacks competency as to what the senior consultants can do for client. Instead of submitting leads that results in large sale, most leads are submitted for wifi, doorbell, and leads that are $1,000 or less. Basic knowledge is what most advisors suppose to sell in store but rather submit a lead where it does a disservice as to what the in-home program entails to. Lack of knowledge training from store management and below as to what the consultants program is about.

Explore other reviews about Best Buy

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great General Manager, that’s about it.

Cons

All of the leadership besides the GM were unprofessional. They couldn’t help it but most were incompetent.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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