Disappointing - Home Delivery Driver Best Buy Employee Review

2.0
Dec 11, 2022
Recommend
CEO approval
Business Outlook

Pros

You’re outside so no customers

Cons

Management tries to cram deliveries in the most nonsensical way possible because unless my store is different, our manager didn’t actually do the job so he doesn’t understand it. You’re reliable for all the maintenance of the truck when you usually have a full day worth of stuff and when you’re done just want to get home already. Not too long ago my truck broke down on me, I had no oil and was told to keep driving until I told him it was smoking and then I had to call the tow truck. Afterwards I was told to keep trying to do deliveries even though we had no extra truck and we had 2 fridges to send out. Management has no idea what they’re doing. Warehouse is also a mess too at least around holidays, so many damaged merchandise that you cant always see. Customers will also be jerks about the most minor of problems, if that thing isnt spotless and they live in a suburb or city be ready to deal with a spoiled brat and have to play customer service. Also, you’re not alone during the job so if you’re unlikely like me you get a 3rd party hire who does drugs and constantly complains about the most minor of things all day. Management is downplaying this job and its issues tremendously which is why turnover is so high, training on a computer shows you literally nothing of the actual job

Explore other reviews about Best Buy

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great General Manager, that’s about it.

Cons

All of the leadership besides the GM were unprofessional. They couldn’t help it but most were incompetent.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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