Managment is terrible - Geek Squad, Agent (CIA) Best Buy Employee Review

2.0
Dec 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Geek Squad provides people with an the ability to repair software and basic hardware issues on computers. Generally decent people to work with.

Cons

Time off is terrible, pay is low compaired to other similar jobs, Best Buy management doesn't understand Geek Squad in a way to help them grow as an asset to the company.

Explore other reviews about Best Buy

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good leadership, great hours, works well with you and your schedule, management that will stand up for you.

Cons

Cooperate can be too involved

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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