Really went down hill after they moved everyone to home - Customer Care Representative Best Buy Employee Review

2.0
Mar 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent pto plan if you are full time, can work remotely, great discount

Cons

It’s hard to do your job when you can’t get in touch with the people that need to make a decision. Stores don’t answer their phones, customers are almost always upset and there is no win or helping them a lot of the time

Explore other reviews about Best Buy

5.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work at.

Cons

none that i can think of.

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great salary , bonus and RSUs

Cons

Management still thinks of products as projects and doesn't fund appropriately. Some areas are ahead in tech, some areas aren't. Too many ex-Accenture VPs and up. Hard to promote junior employees, yet VPs/ SVPs promoted frequently. DO BOTH. Weird communication across pyramids.

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