Good company, poor top level leadership. - Geek Squad Autotech Lead Best Buy Employee Review

3.0
Apr 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Depending on the location you can feel a sense of family and belonging. Pay is average for most positions.

Cons

Top level leadership has begun to completely disregard the employee experience. From screwed up pay ranges for skilled work to cutting headcount while employees drown in upset customers at a store level. All to boost profits for shareholders. Another thing that stung is the since COVID they have capped annual raises at 3% for employee's while shareholders got an almost 5% dividend just last quarter. FYI this treatment only seemed to begin once Corie Barry took over as CEO from Hubert Joly who was employee and customer focused, not shareholder focused.

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5.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work at.

Cons

none that i can think of.

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great salary , bonus and RSUs

Cons

Management still thinks of products as projects and doesn't fund appropriately. Some areas are ahead in tech, some areas aren't. Too many ex-Accenture VPs and up. Hard to promote junior employees, yet VPs/ SVPs promoted frequently. DO BOTH. Weird communication across pyramids.

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