Take at everything at face value. - Sales Manager, Geek Squad Manager, Supervisor Best Buy Employee Review

2.0
Jul 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Retail, so the job is ridiculously easy. The benefits package is generally good.

Cons

Best Buy to remain viable in a digitized world. The result is confusing messaging from the top and constant moving goal posts. The vast majority of salaried management is focused on proving their individual relevance as opposed to making actual change. Most initiatives are only lip service, at best. Opportunities for advancement are extremely few and far between, but the expectation is that you perform the work of the role you want before it's offered to you (if it's ever offered to you). Geo pay scales exist, but are in dire need of reassessment - particularly at the line level. It is not uncommon for seasoned veterans to be capped in pay while new hires are brought on at or near cap.

Explore other reviews about Best Buy

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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