Pros
- Discount - Management at times would be incredible but one wrong transfer of someone can ruin an entire store's culture - Benefits are well explained and PTO is generous as a full timer - Coworkers were usually some of the best people I have met - Looks great on Resumes - If any life event was happening, managers were usually understanding
Cons
- If you move up you lose job security as the company has cut leadership roles each year - Part timers will get barely any PTO regardless of whether they work close to full time hours - As with every workplace, favoritism is very apparent. If you aren't all-in, don't expect to move up - Customers, while some were great, will demand a lot that you can't actually provide due to the company's shortcomings. - Management changes too much causing store culture to shift rapidly between positive and negative experiences. - Expected to push credit cards and plans regardless of what the customer actually needs - Work can be overwhelming due to small staffing problems and the company's expectations. (Geek Squad Agents are expected to know Apple and Samsung repairs without any increase in pay) - Often times when regular employees would have a high traffic hour, managers were typically in an office rather than helping - Higher ups are clueless as to how the stores actually function