Had a good thing going but another CEO killed it - Geek Squad, Consultation Agent (CA) Best Buy Employee Review

2.0
Jul 31, 2023
Recommend
CEO approval
Business Outlook

Pros

I met some of the best co-workers bordering on family. My team worked like a well oiled machine. Before the Fire Nation attacked it was a great place to learn new things.

Cons

Horrendous scheduling, Never having supplies for tasks, Management immature, Geek Squad culture has in effect been killed to be more sales driven.

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1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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