Great learning opportunity - helped me find my ideal career path - Sony Experience Expert Best Buy Best Buy Employee Review

4.0
Aug 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Employee discount, amazing humans (I made a lot of friends that I still talk to), personal relationships with Vendors (I got to know some incredible people at Sony, LG, Samsung, HP, Google + more), schedule flexibility, and generally good leadership.

Cons

Its retail... that speaks for itself. Sometimes long hours, Black Friday every year, Blackout dates where you can't take PTO, Rude customers, very pushy on getting Geek Squad Protection, Services, Best Buy credit cards, and Total Tech Support that took away from the sales experience from the employees AND from the customers perspective. Sometimes high pressure to perform and also sometimes unhealthy competition between coworkers trying to bump up their numbers (even though its not a commission sales job).

Explore other reviews about Best Buy

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great General Manager, that’s about it.

Cons

All of the leadership besides the GM were unprofessional. They couldn’t help it but most were incompetent.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

See reviews by: Helpful|Rating|Date|All