Good company to work for, but working retail always has it's challenges. - Geek Squad, Agent (CIA) Best Buy Employee Review

4.0
Feb 20, 2011
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule Great discounts on current technology Ability to stay current with new technology and equipment Good benefits Great for students or a first job

Cons

Every store you walk into is ran differently Management often doesn't quite "get it" Promotions are often given based upon how much ass you kiss

Explore other reviews about Best Buy

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good leadership, great hours, works well with you and your schedule, management that will stand up for you.

Cons

Cooperate can be too involved

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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