Consultation Agent - Geek Squad, Consultation Agent Best Buy Employee Review

5.0
Aug 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Get to practice and extend your knowledge about IT related topics, Often get to meet and work with interesting and fun people

Cons

Downsides are like any other customer oriented facing jobs. You will get the occasional Karen who won't take no for an answer even if there is actually nothing you can do to remedy the situation. Skeleton crew can become somewhat chronic

Explore other reviews about Best Buy

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job, Good people. Very flexible with schedule.

Cons

There's not much to complain about

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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