Learned a lot, but happy to move on - Geek Squad Agent Best Buy Employee Review

2.0
Aug 14, 2024
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the work we did. Getting to work with various technologies, being able to work directly with clients in their homes rather than in store. And always learning something new.

Cons

The company has unfortunately veered away from putting its employees first and has downsized, cut most positions, cut market/vendor trainings, had high turnover and overall morale had been sinking in my final few years. Everyone became expendable. They got rid of all bonus structures and ultimately made, what was once a great place to work with lots of potential, a sad shell of it's former self.

Explore other reviews about Best Buy

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job, Good people. Very flexible with schedule.

Cons

There's not much to complain about

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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