The people are awesome to work with, all college-aged, and the supervisors are mostly idiots. - Customer Service Representative II Best Buy Employee Review

4.0
May 23, 2011
Recommend
CEO approval
Business Outlook

Pros

The people are great, I have tons of friends from Best buy and the discount is fantastic. They also had pretty good benefits if you get promoted to full-time.

Cons

It's VERY hard to get a full-time position there. Unless you kiss ass. It's very hard to move up at least in the store I was in, you had to wait for someone to move or die. Also, you try to take on a lot of responsiblity to get recognized but the pay for what you do is not even remotely fair. But thats retail for you. Plus if your family doesn't live in the same city you most likely wont see them for the holidays.

Explore other reviews about Best Buy

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work if you love tech.

Cons

They have turned into corporate America. No longer care about their employees like they used to.

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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