Mixed priorities, Best Buy only cares about protecting it's Management. - Category Advisor Best Buy Employee Review

3.0
Mar 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent-ish pay, largely creating orders and managing future clients utilizing the Symphony CRM. Apparently bringing back commission or a bonus structure back? You get to meet a lot of interesting people if you are personable in this role.

Cons

If you get my job title you will be thrown into this with little to no training. They often just throw core sales advisors with no knowledge of appliance and home theater at this job role and hope for the best. Additionally you will be training new associates, as BestBuy is a revolving door for new and former employees. After that you will also be completing tasks that go far beyond your job description which are then added to your job responsibilities if you pick up the slack rather than the people who have positions for that role who should have actually taken care of the tasks you handled out of courtesy. The main issue with almost any Best Buy is that the management plays a very political game to promote people. I get it, every single place is like this but the toxicity of it is insane. As soon as your GM feels pressure they begin to pick favorites and pick who to blame for every issue in their store when they themselves are the problem. Lastly, if you take this job you will not be properly considered for any management role as you are "indispensable" as a sales consultant which they do not disclose to you until after you take the job.

Explore other reviews about Best Buy

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Fair Discounts Good team environment

Cons

Micromanagement The areas of focus from management change month to month

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

See reviews by: Helpful|Rating|Date|All