Best Buy, Good to play but not to stay - Retail Manager Best Buy Employee Review

3.0
Oct 6, 2008
Recommend
CEO approval
Business Outlook

Pros

The employee discount is very good - cost plus 5% when I worked there. you learn about all the new technology and are encouraged to play on the job. The interactions with customers are good since there is no commission sales pressure.

Cons

Horrible hours and changing schedules. It always seemed the wrong people were promoted and everyone at the retail level feels they are underpaid. Senior managment was often detached from the rank and file workers and there was a sense of elitism from the top. There are no employee retention plans and employees are made well aware that they are replaceable.

Explore other reviews about Best Buy

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great General Manager, that’s about it.

Cons

All of the leadership besides the GM were unprofessional. They couldn’t help it but most were incompetent.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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