Overall Good Job, but not what one would expect. - Geek Squad, Consultation Agent Best Buy Employee Review

3.0
Mar 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Good people to work with, good sense of community, certain employee discount, & and trusted company.

Cons

Schedules always changes every two weeks, managers can sometimes avoid helping associates or take longer to assist especially with Geek Squad issues, clients can sometimes be difficult (you can look at it as a positive thought because it trains you for tough situations), discounts are not fixed and vary on product, not really able to sit. Also the job is not really about repairing it’s a sales job for their tech support plans and you have to be able to check in computers quickly and move to the next client as quick as possible.

Explore other reviews about Best Buy

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great General Manager, that’s about it.

Cons

All of the leadership besides the GM were unprofessional. They couldn’t help it but most were incompetent.

4.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, employee perks such as discounted products, offers 401(k) despite being part-time, coworkers who are nice to work with.

Cons

Management is quick to call-out sales that have nothing attached to it (warranties, card applications, memberships, or accessories). There is a rodent problem that has not been addressed for nearly a year; food and beverages cannot be sold at this store.

2
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