Great discounts, great co-workers, not enough hours - Media Specialist Best Buy Employee Review

4.0
Jun 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Discounts and accommodations were great on certain items, everyone in my store got along really well, there is a quarterly bonus (although part-time employees get half the bonus full-time employees get and the bonus depends on how well the store did in sales for the quarter), during the holiday season employees get plenty of hours and usually some overtime, and frequent feedback on job performance is given.

Cons

Getting more than 15-18 hours a week in my department was rare since media sales don't bring in much revenue, although sales are non-commissioned management still acts as if they are (trying to make sales a competition among departments), some customers are horrible to deal with, and my department took forever to close since it was comprised of movies, cds, mp3s, and video games.

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1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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