Great place to work years ago - Geek Squad, Double Agent (DA) Best Buy Employee Review

3.0
Sep 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Best Buy was a great place to work many years ago in services. Management was great, inside stores was as well. Fellow employees were typically great coworkers.

Cons

Current CEO is driving Best Buy into the ground. Pushing credit cards and pushing sales and credit cards heavily on store associates as well as in-home agents due to missed sales. Tore apart services and laid of tons of seasoned employees. Not a lot of skill and knowledge left now.

Explore other reviews about Best Buy

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Fair Discounts Good team environment

Cons

Micromanagement The areas of focus from management change month to month

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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