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Better Business Bureaus

Engaged Employer

CEO has no management skills - Outreach Better Business Bureaus Employee Review

2.0
Jun 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexible work hours, relaxed office environment, and generally nice co-workers. Rewarding to hear when consumers appreciate the help you've given them.

Cons

Zero onboard program, no policy manual, no consistency, no raises, no performance reviews, little professional development, poor to non-existent management skills. Too many people trying to run the show.

Explore other reviews about Better Business Bureaus

5.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance. Amazing company culture. Great team dynamics. Support from upper management.

Cons

No cons in working here.

1.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

- decent coworkers - remote work - benefits are fine if you can afford them

Cons

- severely low pay with the expectation to still go above and beyond - can feel culty with the level of dedication you are expected to show - out of touch upper management. Thinks their 6 figure pay isn't alot. - BS raises (1-3% "if you're lucky") - no room for growth - pushy about sales despite the economy and businesses suffering - clique-y culture from upper management or those who have been with the company 10+ years - communication could improve significantly, especially when increasing workload and acting like we aren't allowed to say no - if you aren't kissing boots, you wont be seen as a team player and made an issue - barely a work life balance despite the position being remote ironically enough

1
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