Pros
Inspiring mission, product and wicked smart team members and coaches who are passionate about making a difference in the world.
Cons
Yes, BetterUp is rapidly transforming and organizational culture starts at the top. Take notice of Alexi's CEO rating as the downward spiral is a reflection of his high ego approach to leading and the emerging BetterDown culture. Toxic work environment: The CEO's is inspiring a toxic work environment characterized by fear, intimidation, and favoritism. Employees are feeling undervalued, disengaged, and demotivated, leading to high turnover rates and a decline in overall morale. (Ask about the people survey trends quarter over quarter during your interview process. ) Losing amazing talent: BetterUp is now a dysfunctional organization and is struggling to retain top talent. Talented individuals are being deterred by the toxic work environment and lack of growth opportunities. (Consider asking how many team members have departed BetterUp in the last 12 months. Now ask how many managers/leaders have departed in the last 12 months. People quit their leaders, not their company.) Radical candor is a trap: CEO and executive team are consistently sabotaging psych safety and courage. Surveys asking leaders for candid input/feedback are not confidential and are used to remove disscenters. Slogans are regularly used to drive Alexi's vague "commanders intent." He is quick to attribute the lack of organization clarity to leaders as they are ineffectively cascading yet another obscure "strategic" "pivot." Team members are inspired to adopt a "growth mindset" which is code to "assimilate" by looking within for answers and keep your concerns and questions to yourself. BetterUp is struggling to adapt and improve, as valuable insights and perspectives are discouraged and disregarded.