BetterNOT - Account Manager BetterUp Employee Review

2.0
Aug 22, 2023
Recommend
CEO approval
Business Outlook

Pros

The people. Best in class individual contributors (well at least until they started getting pushed out or laid off).

Cons

Some of the worst leadership and strategic decision making I have ever seen in my career (and yes - I have worked for several "fast paced" tech companies and had no intention of "coasting"). Fear based, gaslighting, and a loyal little inner circle who unsurprisingly was untouched during the most recent round of layoffs. But I guess they still have enough money to go on a leadership retreat to talk about their "mindset"? The product is positioned and priced as SaaS but that's just not true. Customers are churning left and right in spite of calls to "go big" or "practice imagination". Every positive review you see on here is either done by someone in onboarding or someone in HR (since they clearly aren't listening to current/former employees to solve systemic issues).

Explore other reviews about BetterUp

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team Rewarding cross functional work Interesting tasks Learning opportunities Flexible work schedule

Cons

As this is a contractor role, there are no benefits

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Nearly 8 years in, and the work still pulls me forward. What keeps me at BetterUp is that the problems are genuinely hard and genuinely worth solving. I came from engineering, so I'm wired to care about infrastructure, not just features, and this is one of the rare places where you can build something foundational and actually see it move metrics, clear escalations, and unblock a whole go-to-market motion. The mission isn't decorative here. I can feel the thread between the work and the outcome. BetterUp also trusts you to figure things out across lanes. I've written SQL, prototyped with AI tools, facilitated workshops, and co-designed vendor strategy, all as a PM, because the culture doesn't penalize curiosity or reaching into adjacent territory. And honestly, some of my closest friendships came out of this place. The people I work with, on engineering, on cross-functional teams, and in peer mentorship, are people I genuinely learn from and, in some cases, people I can't imagine not having in my life. That combination of meaningful infrastructure work, real trust, and people who challenge you and become your people is not easy to find. The benefits span beyond general work-life-balance, if you're curious about something, there's always an open door to learn and contribute. As a woman in tech, I cherish the fact that our colleagues listen to women, and our insight is taken into account instead of just ignored. It's nice to feel safe at work, able to speak your mind freely.

Cons

If you want a boring job, this is not the place for you.

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