Pros
Nothing, this is a call center job that the inexperienced management over the attorney takes entirely too seriously and exhibits poor management and leadership skills
Cons
The training to actually get on the phones took over a month. After two days on the phones, I was told that management wanted to let me go because they were concerned about my commitment to do the job because training took so long, to no fault of my own because I was part time. As an attorney, that statement was extremely offensive and unprofessional as I was never directly contacted by management to resolve the issue. This issue could've easily be remedied had they reached out to me as well as clarified with the old management team that I was part time so there was a reason that I was not responding to emails and messages on certain days of the week.