An incredibly, high performing company - Certified Debt Specialist Beyond Finance Employee Review

5.0
Oct 27, 2023
Recommend
CEO approval
Business Outlook

Pros

I am incredibly impressed with this company. First off I feel the product they offer is an industry leader. Also, they are the industry leaders you will constantly hear that on the phones "I called you because I heard you were the best". Leadership is so aligned, and excellent I have been truly impressed. The thing is everything I have interacted at at a leadership level has been amazing. The compensation is excellent, the market is very good for this busy, very good, I mean very good. If you have not worked in this industry it may be hard to see how good it is, but it is truly exceptional. The opportunity with the leads is plentiful, I legitimately do not feel the need to be overprotective of my leads, I know if this opportunity passes, a new one will be popping up in under 60 seconds. The technology is the best I've seen in any sales organizational bar none. Stuff, just works. Our CRM, it works, brilliantly, its constantly updated. Your equipment is exceptional. The training is exceptional, I have been in sales for many years and have worked for many companies, some of those companies have great training...none of those companies compared to Beyond finance. I have learned so much about sales. The schedule is flexible, which I like. I have never had a problem getting schedule changes. One nice thing about this job is very individualistic effort. So schedules can be flexible, however they are strict.

Cons

The job can be emotionally draining and stressful. Many of your clients will have gone through incredible hardship. They are very strict, at least from my experience. You are expected to work at minimum the hours you are scheduled, even if you come in early or stay late. With how individualistic our contributions are I feel some flexibility here would be excellent. I wish they'd be more open to working less then 40 hours week, I would love to have say a 35 hour work week, I also think that could be a great way to retain or attract talent.

Explore other reviews about Beyond Finance

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Beyond Finance truly stands behind its leadership team and agents. There is a strong support system in place, and upper management genuinely listens to feedback and provides resources necessary for us to succeed. Whether an employee or client opportunity... one doesn't outweigh the other and are both equally important here at Beyond. The collaborative environment makes it incredibly rewarding to coach and mentor team members, helping them develop their skills and hit their performance goals.

Cons

None at the moment as this is a great company that encourages career and opportunity growth!

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits, remote.

Cons

Horrible training. It's disjointed and hard to follow, basically consisting of a handful of PowerPoint presentations; no mock calls, limited shadowing, or anything else you would anticipate as part of contact center training. There are NO standardized SOPs. No centralized resources or knowledge management system. Extreme micromanaging. If you are 16 minutes 'idle' you get a disciplinary point ('idle' is measured by phone calls and moving to new accounts, NOT keystrokes, mouse clicks, or any sensible metric). The primary metric is hours on the phone. However, you, the employee, cannot see your total call time on the soft phone system. I was told contradictory information as to how this was measured. In fact, leadership was extremely cagey when questioned about metric calculations, going so far as to tell me "there isn't really a formula," for MATH. There is ZERO positive culture. You can't take even a moment to get to know your coworkers.

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