Pros
Easy Application & Interview Trainers are very engaged
Cons
The pay is poor unless you have a spouse or roommate or live with parents still. The health insurance offered is high for employees contribution it's like they are making you pay their portion as well. Unorganized Make a lot of basic mistakes onboarding. Training Materials has lots of spelling and grammatical errors and distribute it as is when we have google docs that shows the errors they don't care. They tell you to use the help desk then when you do you get penalized for it. They train you one way then when you are taking real calls it's something totally different. Program they offer is crap they take too much in fees to negotiate debt people need to stop being lazy and read how to negotiate and settle with creditors themselves. There are some trainers that will sabotage you during nesting. Too scripty no personalization with customers.