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BigCommerce

Now known as Commerce

Engaged Employer

Once in a Lifetime Opportunity to Join an Industry Disruptor - Marketer BigCommerce Employee Review

5.0
Aug 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Bigcommerce is driven by a mission and values that employees and leadership truly embody every day. The company culture of teamwork and celebrating each others' successes and individuality is what keeps our teams happy. My specific team is very closely knit and collaborative, smart and agile. The new CEO has truly revolutionized the company ambitions and goals with a clear and specific mission, which we are all working towards together. The office is beautiful, fun and 100% worth the drive. On top of all of this, there are many close friend groups that participate in work-sponsored and other activities together -- making work all the more fun. Amazing pay, benefits and vacation. Best job I've ever had, hands down.

Cons

While there has been some executive turnover, the reasoning always been communicated to me and made sense for the growth of the company -- we're in an extremely important phase right now and I trust leaderships' decisions. It is more enjoyable here if you're flexible and adaptive -- which I suspect is the problem with some of the negative reviews. It can be a little chaotic and fast-paced, but we're all in it together -- and everyone here values work life balance.

Explore other reviews about BigCommerce

5.0
Jun 4, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a lot of new leadership breathing newness into the company. There is a rebrand on the horizon, different focuses and positioning, complimentary portfolio products, brilliant staff, new company values and more.

Cons

There has been a ton of change and while the new leadership is great, they are still getting their touch on things. This isn't all so much a con in general as it is to absorb, communicate, explain and soak in.

1
avatar
BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share, please feel free to email us at ta@bigcommerce.com or reach out to your HRBP.
4.0
Feb 21, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- BC hires great people - Is finally focusing on the product and its ideal customer rather than trying to be a product that it isn't. - Supportive culture - Good work life balance - Senior and Director leadership is caring and supportive - Really positive outlook for the product

Cons

- Has cut 10% of staff every year for the last 3 years and last year they cut most of their top performers that brought in the most revenue - No 401k match (although they may now) - Lower pay than most tech companies for the same roles - Either BC has the right people in place or they have the right direction to work in with the right leadership but never both - If you are remote, you aren't invited to the office much even for kick offs or planning. So you will feel a bit secluded. - Not much room for career growth as they keep cutting people

1
avatar
BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you enjoyed your experience here. If you have any further feedback to share please feel free to email us at ta@bigcommerce.com.
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