Previous management had built an amazing culture of camaraderie and respect.
Good work-life balance, flexible PTO policy.
Very inclusive with opportunities for ERG involvement.
Cons
In 2024, top management was changed which created a lot of uncertainty and led to additional changes in mid-level management. Unclear vision for the product positioning in a super competitive market.
BigCommerce Response
1y
Thank you for taking the time to provide feedback. We’d love to learn more about your experience and how we can improve! Please email us at ta@bigcommerce.com if you have any further feedback.
Explore other reviews about BigCommerce
5.0
Jun 4, 2025
Anonymous employee
Current employee
Recommend
CEO approval
Business Outlook
Pros
There is a lot of new leadership breathing newness into the company. There is a rebrand on the horizon, different focuses and positioning, complimentary portfolio products, brilliant staff, new company values and more.
Cons
There has been a ton of change and while the new leadership is great, they are still getting their touch on things. This isn't all so much a con in general as it is to absorb, communicate, explain and soak in.
1
BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share, please feel free to email us at ta@bigcommerce.com or reach out to your HRBP.
4.0
Feb 21, 2025
Anonymous employee
Former employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
- BC hires great people
- Is finally focusing on the product and its ideal customer rather than trying to be a product that it isn't.
- Supportive culture
- Good work life balance
- Senior and Director leadership is caring and supportive
- Really positive outlook for the product
Cons
- Has cut 10% of staff every year for the last 3 years and last year they cut most of their top performers that brought in the most revenue
- No 401k match (although they may now)
- Lower pay than most tech companies for the same roles
- Either BC has the right people in place or they have the right direction to work in with the right leadership but never both
- If you are remote, you aren't invited to the office much even for kick offs or planning. So you will feel a bit secluded.
- Not much room for career growth as they keep cutting people
1
BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you enjoyed your experience here. If you have any further feedback to share please feel free to email us at ta@bigcommerce.com.