Constant Private equity downsizing layoffs - Manager Billtrust Employee Review

1.0
Jan 10, 2026
Recommend
CEO approval
Business Outlook

Pros

One time great company to work for. I had a great boss. The engineering division used to be great with a lot of talented people.

Cons

Private equity has literally demolished the talent in the company. Lots of talented people have left the company or either been laid off. Most of the current employees in engineering are looking for other jobs due to the constant uncertainty and rotating disc of layoffs every six months or even sooner. A lot of the C suit executives were laid off. Private equity makes a lot of blow hard talk about how AI can help transform the company. When you have decimated the most talented people in the company, how you expecting AI to fix your stupid decisions? Nepotism in some areas of engineering where a senior leader protects his former associates, but has no problem laying off other people. Due to the steady private equity layoffs, the company has been transformed from a mainly US based employee base to offshore contractors, the cheaper the better. Avoid this company like the plague. It is on the way down. Sometimes private equity companies intentionally run a company to the ground while still making a profit of the company by taking loans of it. I wonder if this is the case. In most cases when a private equity firm takes over a company, be prepared for the layoffs and run from it. The private equity company lied from the start. They said that it would be one year before they would make any changes in the company from when they took ownership. But, the layoffs started with a few few months.

Explore other reviews about Billtrust

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Ownership and drive are rewarded

Cons

Lots of org changes after PE camein

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good payment platform for mid-market companies

Cons

If you’re an experienced sales rep, avoid this company. They’ve gone through multiple structural changes over the last year, and another one appears to be coming soon. The PE firm already cleaned house across leadership and brought in a brand new executive team with little to no experience selling accounting software. The organization feels extremely disorganized. Expect heavy micromanagement through tools like Gong and Force Management training. AEs are treated more like glorified BDRs, while SEs control most of the sales cycle. Even getting deals approved internally is painful, with layers of unnecessary approvals slowing everything down. Hardly anyone on the net new logo team made quota last year, and this year appears to be trending the same way. Territories are divided using poor Salesforce data. Out of roughly 250 assigned accounts, maybe 30 actually fit the ICP. Training is practically nonexistent after they let go of most of the training staff, and marketing is ineffective. The one positive I’ll give Billtrust is that the product itself is solid. However, implementation costs can be absurd, sometimes costing more than the subscription fees themselves.

3
See reviews by: Helpful|Rating|Date|All