Pros
I've worked at companies that put "innovation" in their values deck and then made you submit expense reports by fax. Billtrust is not that company. The thing that genuinely surprised me is how much the org leans into AI as a real work tool, not a buzzword. I've seen it show up in how we approach internal processes, how teams solve problems, and how leadership talks about where the business is going. It doesn't feel performative. It feels like people here actually believe it's changing how work gets done, and they're building for that. The product itself is B2B fintech, which sounds boring until you realize the scale of what's being automated and the complexity of the payment workflows involved. There's real technical substance here. On the culture side, it's a smaller company so you're not invisible. Work actually gets attributed to the people doing it. Managers are generally accessible and the ELT is visible in a way I haven't experienced at larger orgs.
Cons
It's a growth-stage company, so some processes are still being built. If you need everything figured out on day one, this might frustrate you. If you like building, it's actually a draw.