Does Billtrust pay their employees well?

According to anonymously submitted Glassdoor reviews, Billtrust employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Billtrust. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Billtrust?

60% of Billtrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Billtrust 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Billtrust?

Sales (17) , Account Executive (11) , Account Development Representative (10) , Project Manager (10) , Manager (9) , Software Engineer (9) , Sales Executive (7) , Marketing (5) , Anonymous (4) , Customer Support (4) , Director (4) , Sales Representative (4) , Senior Project Manager (4) , Senior Software Engineer (4) , Account Manager (3)

What are the pros of working at Billtrust according to real employee reviews?

"There is a great culture and camaraderie if you choose to immerse yourself in it." ((in 69 reviews)); "We have many people that are great at their job and enthusiastic and wanting to make change." ((in 54 reviews)); "The work life balance is great!" ((in 27 reviews)); "Unlimited PTO (if you have a manager that lets you take it)" ((in 22 reviews)); "Good benefits, the on" ((in 22 reviews))

What are the cons of working at Billtrust according to real employee reviews?

"Layoffs happen every few months, and most people are actively looking for a way out." ((in 12 reviews)); "They never manage to become profitable because of poor management but still pretend to be a great business." ((in 11 reviews)); "Training is challenging because nothing is written down." ((in 8 reviews)); "Upper management does not understand Agile and Scrum which causes a lot of frustration and confusion." ((in 7 reviews)); "Could do better with bonus" ((in 4 reviews))

What are employees saying about Billtrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Billtrust layoffs and their outlook for job security at Billtrust in 2026.

What are the top reviewed Billtrust locations?

Hamilton , Lawrenceville , Denver , Chicago , New York , Newark , Philadelphia , Princeton , New Brunswick , Trenton , Atlanta , Jersey City , Los Angeles , Asheville , Raleigh , Dallas , Boston , Edison , Salt Lake City , Joliet , West Chicago , Lawrence , Milwaukee , Austin , Minneapolis , Nashville , Anaheim , West Sacramento , Boulder , Colorado Springs

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Billtrust reviews

Great Onboarding Experience and Positive First Impressions at Billtrust - Engineering Manager Billtrust Employee Review

5.0

Jun 25, 2026

Engineering manager

Recommend

CEO approval

Business Outlook

Pros

My experience with Billtrust has been very positive so far. The interview process was well structured, transparent, and focused on understanding both technical expertise and leadership capabilities. Throughout the hiring process, the recruiters and interview panel were professional, responsive, and respectful. The onboarding experience has been smooth and well organized. The HR team ensured that all pre-onboarding activities were completed on time, and the IT team had my laptop and system access ready from day one. I also received a warm welcome from my manager and teammates, with a detailed introduction to the team, projects, and overall organization. The employee benefits are comprehensive, and the company appears to place a strong emphasis on employee well-being and creating a positive work environment.

Cons

As I have recently joined, it is still early for me to comment on long-term career growth, organizational processes, or work-life balance. Looking forward to learning more as I continue my journey with the company.

Explore other reviews about Billtrust

5.0

Jun 9, 2026

Technical product owner

Recommend

CEO approval

Business Outlook

Pros

Ownership and drive are rewarded

Cons

Lots of org changes after PE camein

2.0

Jul 2, 2026

Account executive

Recommend

CEO approval

Business Outlook

Pros

Good payment platform for mid-market companies

Cons

If you’re an experienced sales rep, avoid this company. They’ve gone through multiple structural changes over the last year, and another one appears to be coming soon. The PE firm already cleaned house across leadership and brought in a brand new executive team with little to no experience selling accounting software. The organization feels extremely disorganized. Expect heavy micromanagement through tools like Gong and Force Management training. AEs are treated more like glorified BDRs, while SEs control most of the sales cycle. Even getting deals approved internally is painful, with layers of unnecessary approvals slowing everything down. Hardly anyone on the net new logo team made quota last year, and this year appears to be trending the same way. Territories are divided using poor Salesforce data. Out of roughly 250 assigned accounts, maybe 30 actually fit the ICP. Training is practically nonexistent after they let go of most of the training staff, and marketing is ineffective. The one positive I’ll give Billtrust is that the product itself is solid. However, implementation costs can be absurd, sometimes costing more than the subscription fees themselves.

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Jobs at Billtrust

VP, Product Management - Applied Intelligence

VP, Product Management - Payments

Manager, Customer Support

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Great Onboarding Experience and Positive First Impressions at Billtrust - Engineering Manager Billtrust Employee Review

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